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FAQ

Fragrances always fade on me, what should I do?

The longevity of a fragrance’s lasting power depends on its profile. It would bedetermined on the raw materials used. However, spraying it on naked skinand on your clothes (cotton most especially) would help. Another trick that a master perfumer from Spain taught us was to spray it in front of you thenwalk through it.

How can I keep my fragrance for as long as possible without losing its original character?

We live in a country where it’s very humid and this affects the perfume. Just like most beauty products, keeping it away from direct sunlight and in a  
dark place would help keep its original character.

How can I keep my fragrance for as long as possible without losing its original character?

We live in a country where it’s very humid and this affects the perfume. Just like most beauty products, keeping it away from direct sunlight and in a  
dark place would help keep its original character.

How do you choose your fragrance?

Choosing your fragrance is a very personal process. There’s no right or wrong one. Just remember that it takes a lot of trial and error to find the scent that very much describes you.

I can no longer smell my fragrance when I’ve been using it for a long time. Whatshould I do?

Don’t fret! It doesn’t mean that your fragrance has lost its scent, it just means that you’re saturated because you’ve continued to use it for a very long time. Youdon’t have to change it, just reapply a bit more and you’ll start to appreciate it all over again. 

What is the difference between parfum, eau de parfum and eau de toilette?

The only difference between these three is the dosage of fragrance you put inthe mixture. For parfum, it can range anywhere from 15­40% and that’s where our perfumes fall under. For eau du parfum, it ranges from 15­20% and lastly for eau de toilette, it will have 5­15%

Where and how should I apply my fragrance?

The fun thing about perfumes is that you don’t have to take it so seriously. It is an essential step in one’s beauty regimen and it is purely up to you where you want to apply this. The most important is to do so on clean naked skin to make it more effective. Have fun! Apply it in as much parts of your body as you please!

I want to have my perfumes customized, what should I do?

Just send us an email at vvandcoph@gmail.com and we'll do the rest. Psst! It's free shipping!

What packaging is available?

We have specially curated a packaging for the perfume bottles. Not only to make sure it is secure during transit from the VV&Co head office to your home but to make you feel that you’re receiving a gift made for you. We hope you love it as much as we do

What delivery options are available?

Of course for your convenience, it will be delivered straight to the address you have inputed. However, we are giving you the option to pick it up at LBC stores nearest to you.

What are my payment options?

We accept all major credit cards, bank deposit and cash on delivery.

Is it safe to use my credit card?

The safety of your credit card details is an utmost concern. We’ve made sure to choose a payment system that promises this.

When will my card be charged?

As soon as you click pay now, your credit card will be processed and charged. Don’t worry, we’re giving you 2 chances to think about it but we know you deserve this

How do I contact VV&Co about my order?

You can drop us a letter at vvandcoph@gmail.com and we'll reply as soon as we can

What if I think my order is lost?

We’ll help you keep track of it, don’t worry! Just email us at vvandcoph@gmail.com and we’ll take care of your concern.

How can I cancel my order?

Unless you were mistakenly charged twice by our payment system, unfortunately, you cannot cancel your order anymore.

Can I change my credit card information and delivery address after placing an order?

We give you the option to save the last information you’ve given on the last order to make your life easier. We know how tedious it can be to keep typing the same thing over and over again. But if you want to delver somewhere else or use  another credit ala Confessions of a Shopaholic, of course, not a problem! We feel ya, girl. We know you deserve this. <3